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FAQ

We're chatty so feel free to send us an email or message on WhatsApp. We'll answer as soon as we can.

But maybe the answer to your question is just here? :-)

What is your cancellation policy?

If the cancellation comes from us, you will get full refund (minus transaction fee of 3%) no matter when the cancellation happens. We could decide to cancel because of safety reasons, weather or other.

If the cancellation comes from you:

  • Up to 7 days before departure: you get full refund (minus transaction fee of 3%).

  • Between 1 to 7 days before departure: you get 50% refund.

  • Less than 24 hours before departure: the full amount is due, no refund is possible.

Please note that we have no control over the exchange rate that will be calculated for refunds and are not responsible for any loss incurred.

 

Where do the tours start?

At our office, Dronningens Gate 66 in Narvik. You can find us on Google Maps.

 

Is there parking available?

We have a few spots available yes. If they're occupied, there is parking in the street (around 20nok / hour).

 

When are you open?

We are a small team so we do not have fixed opening hours at the moment, if you want to meet us, the best is to drop us a message (email or WhatsApp) first :-)

 

 

We look forward to making memories together!

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